Terms of Service for Greenfield Harvest Ltd
Effective Date: 14 July 2026
1. Introduction and Acceptance of Terms
These Terms of Service ("Terms") govern the provision and use of the agricultural services offered by Greenfield Harvest Ltd ("we", "us", "our"). By engaging our services, requesting a quotation, placing an order, accepting a proposal, or otherwise doing business with Greenfield Harvest Ltd, the customer, client, or business user ("you", "your") agrees to be bound by these Terms.
If you do not agree to these Terms, you must not use or accept our services. Any additional or conflicting terms proposed by you shall not apply unless expressly agreed in writing by Greenfield Harvest Ltd.
2. Scope of Services
Greenfield Harvest Ltd provides agricultural and farm support services, which may include, without limitation:
- Crop planning and agronomy support;
- Arable field operations;
- Livestock feed and bedding supply;
- Farm machinery maintenance coordination;
- Soil testing and nutrient management;
- Seasonal harvesting support.
Service descriptions, estimates, timelines, and deliverables are provided in good faith based on the information available at the time. Actual services may vary depending on weather, crop condition, soil condition, livestock requirements, equipment availability, labour availability, supply chain conditions, and other agricultural factors beyond our control.
Unless expressly agreed otherwise in writing, all services are provided on a best-efforts basis and are dependent on reasonable access to land, equipment, facilities, and relevant information from you.
3. User Obligations and Responsibilities
You agree to:
- Provide accurate, complete, and timely information necessary for us to perform the services;
- Ensure we have safe, lawful, and reasonable access to the relevant land, buildings, equipment, livestock, crops, and storage areas;
- Obtain and maintain all permissions, consents, licences, and approvals required for the requested services;
- Disclose any known hazards, contamination, infestation, disease risks, unsafe machinery, biosecurity concerns, or environmental issues;
- Follow all applicable health and safety, environmental, animal welfare, and biosecurity requirements applicable to your premises and operations;
- Use any products, advice, reports, or recommendations supplied by us only for their intended purpose and in accordance with any instructions provided;
- Promptly inspect goods delivered and services performed and notify us of any issue within a reasonable time.
You are responsible for ensuring that any information or instructions you provide are lawful and do not infringe the rights of third parties or violate applicable regulations.
4. Payment Terms and Conditions
Fees for services, products, and related charges shall be as set out in our quotation, order confirmation, invoice, or written agreement. If no specific pricing has been agreed, Greenfield Harvest Ltd may charge its standard rates then in effect.
- Invoices are payable within the period stated on the invoice or, if no period is stated, within 14 days of invoice date;
- We may require deposits, prepayment, or staged payments for certain services or seasonal work;
- All prices are exclusive of VAT and other applicable taxes unless stated otherwise;
- You are responsible for any bank charges, transfer fees, or currency conversion costs incurred in making payment;
- Late payments may result in suspension of services, withholding of deliverables, and recovery of reasonable collection costs and lawful interest on overdue sums.
Where services depend on third-party suppliers, equipment hire, fuel, transport, or specialist subcontractors, any associated costs may be passed on to you where reasonably incurred and notified.
5. Cancellation and Refund Policy
Cancellations must be communicated to Greenfield Harvest Ltd as soon as reasonably practicable and, where possible, in writing. Due to the seasonal and time-sensitive nature of agricultural work, cancellation charges may apply.
- If you cancel before work has started, we may retain or charge reasonable costs already incurred, including labour, materials, planning time, travel, and third-party commitments;
- If services are cancelled after work has commenced, you shall pay for all work performed up to the date of cancellation, plus any non-recoverable costs;
- Special-order goods, perishable items, custom-mixed feed, bedding, soil testing, or bespoke agronomy work are generally non-refundable once ordered, prepared, or dispatched, except where required by law;
- Refunds, if applicable, will be issued only after review and confirmation by Greenfield Harvest Ltd.
If a service cannot be delivered due to circumstances within our reasonable control, we may, at our discretion, reschedule, re-perform, or issue a partial refund proportionate to the undelivered portion of the service.
6. Liability Limitations
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded.
Subject to the foregoing, to the fullest extent permitted by applicable law:
- Greenfield Harvest Ltd shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary losses;
- We shall not be liable for loss of profits, loss of yield, loss of production, loss of revenue, loss of business, loss of goodwill, or loss of anticipated savings;
- We shall not be responsible for losses arising from weather events, disease, pests, soil conditions, supplier failures, machinery breakdowns, transport delays, or other events outside our reasonable control;
- Our total aggregate liability arising out of or in connection with the services shall be limited to the amount paid by you to Greenfield Harvest Ltd for the specific service giving rise to the claim, unless a greater amount is required by law.
Any agronomy recommendations, soil assessments, nutrient advice, or operational guidance are based on the information and samples provided and should be independently reviewed by you in light of your own operational requirements and regulatory obligations.
7. Intellectual Property Rights
Unless otherwise agreed in writing, all intellectual property rights in our methods, templates, reports, documents, calculations, workflows, advice materials, training materials, and other deliverables created by Greenfield Harvest Ltd remain our property or the property of our licensors.
Upon full payment of all undisputed sums, you are granted a non-exclusive, non-transferable licence to use the deliverables for your internal farming and business purposes only, unless a broader licence is expressly agreed.
You must not copy, adapt, distribute, publish, sell, sublicense, or exploit our materials for third-party commercial use without our prior written consent.
If you provide us with data, images, records, or other materials, you confirm that you have the right to share them and grant Greenfield Harvest Ltd a licence to use them as necessary to perform the services.
8. Data Protection and Privacy
Greenfield Harvest Ltd may collect, use, store, and process personal data and business data in connection with providing our services, managing accounts, processing payments, maintaining records, ensuring safety, and complying with legal obligations.
We will take reasonable steps to protect personal data and process it in accordance with applicable data protection laws. We may share data with employees, contractors, suppliers, professional advisers, insurers, and authorities where reasonably necessary for service delivery, compliance, or legitimate business purposes.
You agree to provide any required privacy notices or consents to individuals whose data you share with us. Where we act as a processor or controller for personal data, the parties shall cooperate in good faith to ensure compliance with applicable law.
For questions about privacy or data handling, contact Greenfield Harvest Ltd using the details in Section 12.
9. Force Majeure
Greenfield Harvest Ltd shall not be liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to extreme weather, flood, drought, fire, pest outbreak, disease, crop failure, machinery shortages, labour disputes, transport disruption, supplier failure, power outages, communication failures, governmental action, or regulatory restrictions.
Where a force majeure event occurs, we may suspend performance, extend deadlines, modify service delivery methods, or cancel affected services where reasonably necessary. We will use reasonable efforts to mitigate the impact and resume performance as soon as practicable.
10. Changes to Terms
Greenfield Harvest Ltd may update or revise these Terms from time to time to reflect changes in our services, operational practices, or applicable requirements. The revised Terms will take effect upon publication or on the date specified in the updated version.
Where practicable, we will give reasonable notice of material changes. Continued use of, or acceptance of, our services after any change constitutes your acceptance of the revised Terms.
11. Applicable Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with the laws applicable to the place of business of Greenfield Harvest Ltd, unless otherwise required by mandatory law.
The courts or tribunals having competent jurisdiction over the relevant territory shall have exclusive jurisdiction over any dispute arising under or in connection with these Terms, subject to any mandatory consumer or statutory rights that cannot be excluded.
12. Contact Information
For questions, notices, complaints, service requests, or cancellation requests, please contact Greenfield Harvest Ltd at:
- Address: Greenfield Harvest, 14 Mill Lane, Nursery, Kent, TN2 4QJ, UK
- Email: [email protected]
- Phone: +44 20 7946 8372
13. Severability Clause
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a competent authority, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or, if that is not possible, severed from these Terms.
The remaining provisions shall remain in full force and effect, and the invalidity or unenforceability of any provision shall not affect the validity of the rest of these Terms.
By engaging the services of Greenfield Harvest Ltd, you acknowledge that you have read, understood, and agreed to these Terms of Service.